This partnership reaffirms Alshaya Team’s dedication to supporting Egypt’s virtual transformation adventure and increasing its investments within the nation’s data era and shared services and products sectors.
Alshaya Team introduced the signing of a Memorandum of Figuring out (MoU) with the Data Generation Trade Construction Company (ITIDA) all through its participation within the first World Offshoring Summit, held beneath the patronage of His Excellency Dr. Mostafa Madbouly, High Minister of Egypt.
This partnership reaffirms Alshaya Team’s dedication to supporting Egypt’s virtual transformation adventure and increasing its investments within the nation’s data era and shared services and products sectors.
The MoU objectives to make stronger the collaboration between the 2 events throughout key spaces, together with operations control, IT services and products, wisdom and engineering services and products, and analysis and construction. It additionally specializes in construction virtual functions and nurturing native ability. The settlement contains collaboration to leverage ITIDA’s ability database throughout the “IT Skills” portal, facilitating recruitment, coaching, and profession construction of Egyptian pros to fortify Alshaya Team’s operations in Egypt and around the area.
“Egypt is a key strategic partner in our regional expansion, and we are delighted to strengthen our collaboration with ITIDA through this agreement. This milestone marks an important step toward enhancing our shared services and nurturing exceptional Egyptian talent in technology and operations. We take great pride in expanding our presence in Egypt and contributing to the country’s efforts to build a thriving digital economy.”
– John Hadden, CEO, Alshaya Team
Representatives from ITIDA welcomed the partnership, emphasizing that it displays world self belief in Egypt’s trade surroundings and the functions of its native group of workers. They reaffirmed the company’s dedication to persevered collaboration with Alshaya Team in fortify of its virtual transformation and regional investments within the nation.
Recognising Egypt’s pivotal function in advancing the area’s virtual economic system and era management, Alshaya Team established the Alshaya Touch and Generation Services and products Centre in Cairo on the finish of 2024. These days, the centre is a cornerstone of the Team’s regional operations, the place proficient Egyptian pros ship services and products to 16 markets around the area.
The crowd plans to increase the centre over the following two years, growing roughly 400 new employment alternatives for Egyptian nationals. The power will function a strategic platform supporting Alshaya’s working markets, offering a complete vary of services and products that come with customer-care and contact-centre operations, loyalty and rewards fortify, advertising and communications, IT and technical services and products, and actual property undertaking control.
Alshaya Team has been found in Egypt since 2006, working main global retail manufacturers corresponding to H&M, Starbucks, Bathtub&Frame Works, Victoria’s Secret, and American Eagle.
This settlement highlights Alshaya Team’s dedication to supporting Egypt’s efforts in construction an absolutely built-in virtual economic system and strengthening the rustic’s place as a regional hub for shared services and products and era.


